FAQ & Policies

No.

BrainBounce is not therapy, not medical care, and not a substitute for professional support.

It is a peer community where neurodivergent adults can share experiences, coping strategies, and support — without clinical claims.

If you need professional help, we encourage working with a licensed provider.

No.

Many neurodivergent adults are:

• Self-identified
• Late-diagnosed
• Exploring their neurotype

You do not need to prove anything to participate.

Payment helps:

• Keep the space scam-free
• Support moderation
• Prevent trolls and drive-by behavior
• Keep the community intentional

The price is not about profit — it’s about protection.

Yes.

You can cancel your membership at any time.

There are no long-term contracts.

Because BrainBounce is a digital community with immediate access:

• Monthly memberships are non-refundable
• You will not be charged again after cancellation
• Founding Member pricing remains active only while your subscription stays active

If you experience a technical issue preventing access, contact support and we’ll review it case-by-case.

You can:

• Delete your content
• Request account deletion
• Step away without penalty

We don’t keep unnecessary data after account removal.

Absolutely.

Lurking is welcome.

Participation is optional.

There’s no pressure to perform.